Privacy Policy

Definitions

We or us refers to Selfridges Group. Web application or application refers to the code, resources and database providing the functionality of this web site at selfridgesgroupsaq.com. A visitor is someone who browses the publicly available area of the application. A registered user is someone who has a registered account with which to log in to the application.

Scope

This privacy policy explains what information we collect, how it is used, and for how long it is stored. It does not apply to pages hosted by other organisations linked to from this application.

Data Collection & Use

Contact & Enquiry Forms

Personal information submitted via any contact or enquiry form in this application will be used to respond to that enquiry and will not be used for any additional marketing from us unless you provide your specific consent for this.

Server Logs

The server software running the application logs requests from visitors when they view pages or download documents from the application. This information includes basic technical information such as your web browser, operating system and your IP address. It may also include referral information if you followed a link to get here. This information is used to improve the application, diagnose and fix bugs and analyse trends amongst visitors and registered users.

Use Of Cookies

A session cookie is created and used to keep registered users logged in and to remember some of the actions visitors perform for the duration of their visit. This cookie contains only an ID which is used to maintain a persistent session and it is necessary for the proper functioning of the application. The cookie expires after 60 minutes of inactivity.

Sharing Information With Third Parties

We do not sell any personal information to third parties for marketing purposes.

Data Retention

Retention Period

We retain information that we collect from you only for as long as we need it for legal or business purposes. When your information is no longer needed, we will destroy, delete, or erase it.

Backups

Regular backups are created and transferred to secure off-site servers to allow recovery of accidentally deleted data through user actions or software or hardware failure and to aid application development. Backups are retained for up to 31 days. Deleted information may remain in these backups for this period.

Security Policy

This application is built using industry-standard security measures. All communication with the application requires HTTPS. Passwords are salted and hashed before storage. Our server software is regularly updated with the latest security patches. We and the third parties who provide services for us, also maintain technical and physical safeguards on the data we store. We restrict access to personal information to employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations.

Changes To This Policy

We keep our privacy policy under regular review and make sure this document is up to date and accurate.